Privacy Policy

Effective Date: 25th May 2022

Welcome to Grand Oak Auctions (“we,” “us,” “our”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://grandoak.co.za (the “Website”).

By accessing or using our Website, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information as supplied by clients on registration:

a. Personal Information:

  • Name
  • Email address
  • Phone number
  • Business information
  • Any other information you voluntarily submit via our forms.

b. Non-Personal Information:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit
  • Referring website
  • Other anonymous usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website.
  • Communicate with you about auctions, services, and updates.
  • Improve user experience and website functionality.
  • Analyze traffic and user behavior to enhance SEO and marketing efforts.
  • Comply with legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website performance and usage patterns.
  • Personalize content and marketing.

You can control cookie settings through your browser preferences. Please note that disabling cookies may impact the functionality of our Website.

4. Sharing of Information

We may share your information with:

  • Trusted service providers (such as website hosting, analytics services, and marketing tools) under strict confidentiality agreements.
  • Law enforcement agencies, regulators, or courts when required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of receiving marketing communications.
  • Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@grandoak.co.za.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
We encourage you to review this page periodically for any updates.
Your continued use of the Website constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Grand Oak Auctions
Email: info@grandoak.co.za
Website: https://grandoak.co.za
Phone: +27 63 740 1878